Maybe it's because I'm on a Mac? But I've noticed that player's names who have an "i" in them don't show correctly all the time. For example, when the player speaks in a room, if say their name was Big. It appears as Big in the speech bubble. But, if I roll my mouse over their player, or click them to display their pins, their name will show as BIg. With a capital I, and in the game, that looks like a lowercase "L" as a "l".