This is particularly dedicated to the bugs/ suggestions sub-sections.
I think it would be nice to have some better communication in these sections. For example; in the bugs section it would be nice to have a staff member acknowledge the post in some way. I don't think that will make anyone expect it to be sorted out immediately or even anytime soon as there is a lot to do and we are all sure there is a super long list that is being worked on. However it would be nice to see a simple 'like' or 'Thanks for spotting this, we'll add this to the list' or something like that.
Often we have no idea if staff have even seen the thread or care about what was posted and we don't want to keep asking about the same thing over and over till we get a response, or feeling like we have to keep bumping threads so staff can see it.
I think it would be nice to have some better communication in these sections. For example; in the bugs section it would be nice to have a staff member acknowledge the post in some way. I don't think that will make anyone expect it to be sorted out immediately or even anytime soon as there is a lot to do and we are all sure there is a super long list that is being worked on. However it would be nice to see a simple 'like' or 'Thanks for spotting this, we'll add this to the list' or something like that.
Often we have no idea if staff have even seen the thread or care about what was posted and we don't want to keep asking about the same thing over and over till we get a response, or feeling like we have to keep bumping threads so staff can see it.