Edit: This has been resolved, thank you so much, everyone, for your help!!
Hello there!
I've been having an issue with getting online the past few days.
When I log in, everything loads fine; up until it loads the furniture data. I then get taken to the Re-authenticate page to re-apply my password, etc.
However, I never get past that point, as it keeps happening every time I try to log in.
I have uninstalled and then re-installed the full version of Shockwave, and tried other browsers such as Firefox and Internet Explorer (I currently use Chrome).
I have also cleared my DNS Cache.
My operating system is Windows 7.
My sister can log in just fine on her computer, and we use the same Router to access the internet, so I don't believe this is a connection issue? I'm not sure if it's something as simple as whenever I try the server is just down, or something more complex that I could fix.
Any help on clearing this up would be great! (: Thank you!
Hello there!
I've been having an issue with getting online the past few days.
When I log in, everything loads fine; up until it loads the furniture data. I then get taken to the Re-authenticate page to re-apply my password, etc.
However, I never get past that point, as it keeps happening every time I try to log in.
I have uninstalled and then re-installed the full version of Shockwave, and tried other browsers such as Firefox and Internet Explorer (I currently use Chrome).
I have also cleared my DNS Cache.
My operating system is Windows 7.
My sister can log in just fine on her computer, and we use the same Router to access the internet, so I don't believe this is a connection issue? I'm not sure if it's something as simple as whenever I try the server is just down, or something more complex that I could fix.
Any help on clearing this up would be great! (: Thank you!
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