As someone in a professional school (4th year veterinary student), I completely understand that there are two completely different perspectives. There is the perspective of the client, and the perspective of your coworkers. To the client, you need to behave completely professional at all times, regardless of what you think of them. Behind the scenes I constantly hear the faculty and doctors talk complain about others, swear about simple things, and behave a lot less professional. It's common in almost any workplace. The thing is, the behind the scenes is never seen by the client or the public. That's exactly how it sounds like here. While Kali said some things that were not very nice, she was in an angered state and an argument. A lot of people 'let it fly' during those states, and while it isn't professional, it is expected that that behavior will never leave the 'behind the scenes' environment. While the things said may have been inappropriate, Kali is human. She apologized and I truly believe she will not let that happen again. On the other hand, I feel that it was inappropriate for Cricket to release those posts to the internet. No matter how justified Cricket felt, it is never appropriate to show the public the attitudes and arguments from behind the scenes. In my mind, it is a childish maneuver to get others to help you fight your fight. This battle should have been contained to the privacy of the staff and dealt with internally. I am not condoning any actions here, and I do not know everything that went on, but I will say that Kali's professional response to this post does give me confidence in the future of MyVMK.