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***LAST UPDATED 11/4/2014***
Hello everyone! I am just putting this thread together in hopes of making it easier for everyone to find answers to their questions in one condensed thread. Hopefully this will lower the amount of threads that are posted asking questions that have already been asked before as well. All of this information has been gathered from sources throughout the website and from other threads. I will be constantly adding to this list... if you have any suggestions, feel free to post .
MOST RECENT ISSUES (Will change as needed..)
Q: Why can't I change my avatar? The image is the correct size and everything!
A: The feature is temporarily broken to upload your avatar normally. You will need to use the gravatar feature (sign up at http://en.gravatar.com/) and upload your avatar through that.
USEFUL THREADS:
MyVMK Help Thread (New members look here!!)
MyVMK Experience - Play on Mavericks & Yosemite
MyVMK Pal - Wrapper Software for MyVMK
Use VMK Pal for MyVMK
Shockwave causing issues? Try downgrading!
How to Report a Post on Xenforo
Common Q/A:
Q: How can I get my name changed in game and on the forums?
A: To submit a forum name change request, click here and make a thread- a site administrator will acknowledge it shortly. To submit an ingame name change request, send an email to contact@myvmk.com using the email you signed up with (DO NOT request an ingame name change via the link above, or through the ingame help tool!)
Q: I submitted my name change request and nothing is happening!
A: Be patient. MyVMK receives multiple emails everyday and it may take a while for them to acknowledge your request. However, if it has been more than a few days it wouldn't hurt to PM @Snow, @Grizzly, or @Amy, and they may be able to help you out a little bit further. Refrain from PMing them first, though!
Q: MyVMK doesn't work on my Mac! What do I do?
A: This is a tricky one. Shockwave is not compatible on Mavericks or Yosemite (10.9 and up). There are temporary fixes that you can use right now. MyVMK Experience offers wrapper software that has helped many people get in the game on Mac. If that is not for you, the only other way is downloading programs such as VirtualBox, Wine, or using bootcamp to load Windows on your Mac.
Q: I got into a HOST room but lagged out, what do I do?
A: Send in a Call For Help in game, and a staff member will do their best to pull you back into the room.
Don't forget that the search tool is a good way to find most of your issues. I always recommend using it before posting a new thread http://forums.myvmk.com/search/.
Hello everyone! I am just putting this thread together in hopes of making it easier for everyone to find answers to their questions in one condensed thread. Hopefully this will lower the amount of threads that are posted asking questions that have already been asked before as well. All of this information has been gathered from sources throughout the website and from other threads. I will be constantly adding to this list... if you have any suggestions, feel free to post .
MOST RECENT ISSUES (Will change as needed..)
Q: Why can't I change my avatar? The image is the correct size and everything!
A: The feature is temporarily broken to upload your avatar normally. You will need to use the gravatar feature (sign up at http://en.gravatar.com/) and upload your avatar through that.
USEFUL THREADS:
MyVMK Help Thread (New members look here!!)
MyVMK Experience - Play on Mavericks & Yosemite
MyVMK Pal - Wrapper Software for MyVMK
Use VMK Pal for MyVMK
Shockwave causing issues? Try downgrading!
How to Report a Post on Xenforo
Common Q/A:
Q: How can I get my name changed in game and on the forums?
A: To submit a forum name change request, click here and make a thread- a site administrator will acknowledge it shortly. To submit an ingame name change request, send an email to contact@myvmk.com using the email you signed up with (DO NOT request an ingame name change via the link above, or through the ingame help tool!)
Q: I submitted my name change request and nothing is happening!
A: Be patient. MyVMK receives multiple emails everyday and it may take a while for them to acknowledge your request. However, if it has been more than a few days it wouldn't hurt to PM @Snow, @Grizzly, or @Amy, and they may be able to help you out a little bit further. Refrain from PMing them first, though!
Q: MyVMK doesn't work on my Mac! What do I do?
A: This is a tricky one. Shockwave is not compatible on Mavericks or Yosemite (10.9 and up). There are temporary fixes that you can use right now. MyVMK Experience offers wrapper software that has helped many people get in the game on Mac. If that is not for you, the only other way is downloading programs such as VirtualBox, Wine, or using bootcamp to load Windows on your Mac.
Q: I got into a HOST room but lagged out, what do I do?
A: Send in a Call For Help in game, and a staff member will do their best to pull you back into the room.
Don't forget that the search tool is a good way to find most of your issues. I always recommend using it before posting a new thread http://forums.myvmk.com/search/.
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